FAQFrequently Asked Questions (FAQ) | ADAMICU
FAQ
1
What's your work time?
Our working hours are 8:00-20:00 (Beijing time), and we will reply as soon as possible within 6h.
2
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
3
How does ADAM ensure product quality?
All products are 100% tested, We will conduct the first article inspection, IP0c inspection, 100% electrical test, airtightness test, waterproof test, as well as FQC sampling inspection.
4
Can these cables operate in a harsh environment?
Yes, our highly flexible cables can operate dynamically and can be bent more than 5 million to 10 million times. It can also resist oil stains and be cold-resistant, etc.
5
What kind of certificate you have?
We have ISO 9001, UL, CE, SGS,16949
6
What' s the delivery time?
The standard needs 10-15 days, the customized needs 30-40 days, and the samples needs 7 days.
7
Can we customize the products?
ADAM has its own R&D engineer team for product and relatives tool design, so we can offer mold design, customize according to customer drawings, and provide comprehensive customized solutions.
8
Sample provision and testing?
We can provide samples according to the order quantity and amount. If the sample is out of stock or you need more than two samples, we will send it to you after receiving payment including freight.
9
How do I know the prices of your products?
Please tell us the model and quantity of the products you need, We will send you the price within 2 days or the shortest time.
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The company has established friendly relationships with every customer through its sincere service philosophy, which has driven the growth of the business.
Contact Person: Adam Liu
Tel: +86 18934149058
Email: GM@adamicu.com
WhatsApp: +86 18934149058
Company Address: No.10, Zhenyuan East Road, Zhen’an Technology Park, Chang’an Town, Dongguan City, Guangdong, China
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